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Frequently Asked Questions (FAQ)

What is EchoQuote?

EchoQuote is a lead capturing service that helps businesses find new customers. It also alerts businesses that existing customers may be interested in buying additional products or services.

EchoQuote is a Software-As-A-Service (SAAS) platform available via the internet. That means there's not software to purchase, install or maintain.

Who uses EchoQuote?

EchoQuote is designed to help B2B companies who:
  • need to immediately convert high-quality leads on their website
  • sell to other businesses, not to consumers
  • sell complex and often expensive products or services
  • use a direct sales force or knowledgeable channel partners
  • have a sales cycle typically greater than 1 month

How much does EchoQuote cost?

At EchoQuote we use website budgetary quote requests as "conversation starters". One quote, one conversation. Our service is priced on a per approved quote basis; you control the costs.  The service is provided on a month-to-month basis with no long term contracts. You may cancel the service at any time without penalty. Refer to the Pricing section for a specific price.

Do you offer a guarantee?

We wish we could guarantee a number of contacts, leads, and eventual sales volume you can expect from using our service, but it's impossible.  There are too many variables outside our control.

But we can remove the risk a guarantee is designed to do.

You can use our service at no cost during the limited trial and you keep all the leads captured, even if you decide not to continue with our service.  By then, you'll know if EchoQuote is right for your business.  When you think about it, that's better than any guarantee we could offer.

Is EchoQuote hard to install?

On our end, our staff can generally have a client up and running within 4 hours.  Once that is complete, the only task for you is to create links to EchoQuote from your website.

Installing EchoQuote on your company's website couldn't be easier. All you have to do is add links from your website to your customized request page. We host the request page for you. Most customers have us installed on their website within minutes.

Check out the 2-page setup summary and let's get started.

We don't have IT resources, how much work will it be to install EchoQuote?

The majority of work is done during the initial setup and is done by EchoQuote staff. You will be responsible for adding links on the website to access EchoQuote.  Processing inbound requests is basically the same for EchoQuote as it is for the existing "Contact Us" form.

What if we decide EchoQuote isn't right for us, is it hard to uninstall?

The only thing easier than installing EchoQuote, is uninstalling it.  All you have to do to remove EchoQuote from your website is remove the links to your request page.  You're in complete control - you don't even have to call us.

How does EchoQuote increase sales ready leads?

EchoQuote addresses one of the toughest issues faced by B2B companies - capturing sales ready leads. Since serious prospects want and need budgetary pricing early in the sales cycle, companies can use that need to their advantage. By adding EchoQuote as another "Call to Action", a company can provide a mechanism for serious prospects to get pricing while capturing their contact information for the sales team.

When will we see results?

Most clients see results immediately; usually the same day as the links are added to the client's site. Of course, success depends on the amount of web traffic coming to the site and the placement of the links pointing to the EchoQuote Self-Service Pricing portal.

How will we measure the success of EchoQuote?

Success will be measured in the number and quality of inbound leads "converted". Also, an additional metric we provide is the Lead Value which is the amount of the quote. A monthly statistics report will show how much lead value has been captured based on a company's actual product prices.

How can we keep our competitors from getting our pricing?

Prices are delivered by Email only and are never displayed on any EchoQuote screens. Every quote request must be approved by the sales/marketing department before it will be sent.  Plus, we have a way to eliminate anonymous and competitive email addresses from requesting quotes.

Our products are complex. Will EchoQuote work for us?

Yes.  Most of our clients have complex products that require working with a direct sales representative or knowledgeable channel partner.  Our goal is to start a sales conversation with a new prospect so your sales team can work out the detailed solution.

How do we get started with EchoQuote?

The first step is to request a Self-Service Price for our service.  You can also contact us directly if you have any additional questions.
Web Expert Quote
“Price is the most specific piece of information customers use to understand the nature of an offering, and not providing it makes people feel lost and reduces their understanding of a product line. We have miles of videotape of users asking ‘Where's the price?’ while tearing their hair out.”
   - Dr. Jakob Nielson, Web Usability Expert
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